Privacy Policy

Privacy Policy

At http://end-of-life-care-planning.trustedstandard.com, often referred to as end-of-life-care-planning (‘the Company’ or ‘we’), we prioritize your privacy and the protection of your personal data. This Privacy Policy details our practices regarding the handling of personal information in alignment with various privacy laws across multiple jurisdictions, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25 on the protection of personal information, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope of this Policy

This policy is comprehensive for all services provided by http://end-of-life-care-planning.trustedstandard.com, encompassing our websites, applications, services, and products. It’s important to be aware that this privacy policy does not apply to external third-party platforms, applications, products, or services that may be linked from our platform, each with its own set of privacy policies.

Processing Activities Covered by This Policy

This policy governs your interactions with us when:

  • You engage with our applications and services as an authorized user.
  • You visit any of our websites that are connected to this Privacy Statement.
  • You interact with us through communications, including newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect a variety of personal data through different means:

  • Account Information to manage user accounts and services.
  • Payment Information for processing transactions securely.
  • Financial Information to facilitate payments and account management.
  • Purchase Information to record and manage the products or services you acquire from us.
  • Mobile Device Identifiers to enhance service personalization.
  • Location Data, where necessary, to provide location-specific services.
  • Feedback to improve our services based on user experiences.
  • Social Media Information to engage with users across various platforms.
  • Product Information to tailor support and services according to your needs.

This data is collected via user input, interactions with our services, and through the use of automated technologies such as cookies or analytics tools. Additionally, we may receive personal data from third parties, subject to their privacy practices.

Cookies and Tracking Technologies

We employ cookies on our websites to provide a tailored experience and for analytical purposes. These cookies can be categorized into:

  • Strictly Necessary: Essential for the website to function properly.
  • Preference: Help save your settings and preferences for future visits.
  • Analytics: Allow us to understand how our websites are used, helping us improve user experience.

Users have the ability to control non-essential cookies using our integrated Cookie Manager.

Data Retention and Deletion

We retain personal data for no longer than necessary for the purposes for which it was collected, as required by law, or until you request its deletion. Upon fulfilling the purpose of collection, we take steps to delete or anonymize the data in a secure manner.

Security Measures

Your privacy and security are paramount. We implement organizational safeguards and security measures to protect your personal data against unauthorized access, use, modification, disclosure, or destruction. This includes employing encrypted communication for data transmission and ensuring that our third-party service providers adhere to high-security standards.

Children’s Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal data from such individuals. If a child under 18 has provided us with personal information without parental or guardian consent, we encourage them to contact us to request the removal of this information.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including:

  • Accessing, rectifying, or deleting your personal data.
  • Objecting to certain processing activities.
  • Requesting a copy of your data in a portable format.
  • Withdrawing consent at any time (where applicable).

To exercise these rights, please contact us using the information provided below.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, you can reach out to us via email at [email protected] or through written correspondence to our address as indicated on our websites. We are committed to addressing your concerns and ensuring your privacy is respected in accordance with applicable laws.